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Overview

Every backup, restore, sync, and verification action in Ironcore Backup Solution runs as a tracked task with a unique identifier (UPID). Tasks expose live progress, structured logs, exit status, and final transferred bytes. As a project member you monitor tasks for your project; administrators see tasks across the whole platform. This page covers the Task Browser, common monitoring queries, and how to interpret the dashboards.
Prerequisites
  • An active Polystack account with project membership
  • At least one backup, restore, or verification job has executed

Dashboard Overview

The Backup Solution > Dashboard page is the primary monitoring view.

Datastore Usage

Used bytes, deduplication ratio, free space, and projected fill date based on recent growth.

Running Tasks

All active backup, restore, sync, and verify operations with progress indicators that auto-refresh every 5 seconds.

Job Calendar

Upcoming and past scheduled jobs visualised in a calendar. Click any cell to open the matching task log.

Recent Failures

The five most recent failures across all task types, with one-click access to logs and remediation tips.

Task Browser

The Tasks page lists every operation with filterable columns.
ColumnDescription
TimeStart timestamp
EndCompletion timestamp or running
UserUser or API token that triggered the task
Typebackup, restore, sync, verify, gc, prune, tape
Source / TargetWorkload, datastore, or remote site
StatusOK, FAILED, WARNING, running
BytesBytes transferred or processed
UPIDUnique task ID for log retrieval

Open Tasks

Navigate to Backup Solution > Tasks.

Filter the view

Filter by Type, Status, Time range, or User. Combine filters to drill down — for example, show all failed sync tasks in the last 24 hours.

Open a task

Click the task row to open the detail panel. The panel shows per-stage progress, transferred bytes, errors, and the streaming log.

Download log

Click Download Log to save the full task log as a text file for offline review or attaching to support tickets.

Task States

StateMeaning
queuedWaiting for a worker slot
runningActively executing
okCompleted without errors
warningCompleted but with non-fatal issues (for example, a skipped exclude path)
failedErrored out
cancelledStopped by operator before completion

Verification Reports

Verification jobs produce structured reports per snapshot.
ResultMeaning
OKEvery chunk matched its SHA-256 fingerprint
CORRUPTAt least one chunk failed the SHA-256 check — manifest references unreadable data
MISSINGA referenced chunk is absent from the datastore
STALEThe snapshot is past the configured keep-verified window and is due for re-verification
Open a snapshot in Snapshots. The Verification tab shows the last result, the verifier (which job), and the duration. Click Verify now to trigger a one-shot pass.
Any CORRUPT or MISSING result requires immediate attention. Do not rely on a snapshot with a non-OK verification result for recovery — restore from a verified earlier snapshot instead and trigger a fresh full backup.

Bandwidth and Throughput

The Statistics panel exposes per-job and per-datastore throughput.
MetricDescription
Effective transfer rateBytes per second of actual chunk transfer to the datastore
Source read rateBytes per second read from the workload
Deduplication hit ratePercentage of chunks already present in the datastore
Compression ratioAverage post-Zstandard size against raw size
Pre-encrypt size vs. on-disk sizeCombined effect of deduplication and compression
A healthy production backup typically reports a deduplication hit rate above 70 percent for daily incrementals, with compression ratios between 2x and 4x for mixed workloads.

Email and Webhook Notifications

Project-scoped notification groups can be attached to backup jobs. Successful runs, warnings, and failures dispatch to the notification group as defined by your administrator. The same events surface in the in-Dashboard notification inbox. For per-event control, see Notifications.

Troubleshooting

A worker slot is unavailable, or the scheduler is paused. Check Backup Solution > Workers for queue depth and worker health. Contact your administrator if no workers are online.
Non-fatal issues such as a skipped exclude path, a missing optional source, or partial deduplication failure. The task log lists each warning with the affected path.
The platform-wide verification job is not running. Contact your administrator to start a verification schedule.
A bandwidth limit may have been applied to the sync job or the datastore. Confirm with your administrator. If unintentional, raise or remove the limit.

Next Steps

Troubleshooting

Resolve failed backups and restores

Notifications

Configure email and webhook delivery channels (administrator)

Verification and Validation

Schedule integrity verification and recovery drills

Backup Jobs

Set up scheduled jobs for recurring protection