Overview
Every backup, restore, sync, and verification action in Ironcore Backup Solution runs as a tracked task with a unique identifier (UPID). Tasks expose live progress, structured logs, exit status, and final transferred bytes. As a project member you monitor tasks for your project; administrators see tasks across the whole platform. This page covers the Task Browser, common monitoring queries, and how to interpret the dashboards.Prerequisites
- An active Polystack account with project membership
- At least one backup, restore, or verification job has executed
Dashboard Overview
The Backup Solution > Dashboard page is the primary monitoring view.Datastore Usage
Used bytes, deduplication ratio, free space, and projected fill date based
on recent growth.
Running Tasks
All active backup, restore, sync, and verify operations with progress
indicators that auto-refresh every 5 seconds.
Job Calendar
Upcoming and past scheduled jobs visualised in a calendar. Click any cell to
open the matching task log.
Recent Failures
The five most recent failures across all task types, with one-click access
to logs and remediation tips.
Task Browser
The Tasks page lists every operation with filterable columns.- Dashboard
- CLI
Open Tasks
Navigate to Backup Solution > Tasks.
Filter the view
Filter by Type, Status, Time range, or User. Combine
filters to drill down — for example, show all failed sync tasks in the
last 24 hours.
Open a task
Click the task row to open the detail panel. The panel shows
per-stage progress, transferred bytes, errors, and the streaming log.
Download log
Click Download Log to save the full task log as a text file for
offline review or attaching to support tickets.
Task States
Verification Reports
Verification jobs produce structured reports per snapshot.- Dashboard
- CLI
Open a snapshot in Snapshots. The Verification tab shows the last
result, the verifier (which job), and the duration. Click Verify now to
trigger a one-shot pass.
Bandwidth and Throughput
The Statistics panel exposes per-job and per-datastore throughput.
A healthy production backup typically reports a deduplication hit rate above
70 percent for daily incrementals, with compression ratios between 2x and 4x for
mixed workloads.
Email and Webhook Notifications
Project-scoped notification groups can be attached to backup jobs. Successful runs, warnings, and failures dispatch to the notification group as defined by your administrator. The same events surface in the in-Dashboard notification inbox. For per-event control, see Notifications.Troubleshooting
Task appears stuck in `queued`
Task appears stuck in `queued`
A worker slot is unavailable, or the scheduler is paused. Check Backup
Solution > Workers for queue depth and worker health. Contact your
administrator if no workers are online.
Task ended `WARNING` — what does that mean?
Task ended `WARNING` — what does that mean?
Non-fatal issues such as a skipped exclude path, a missing optional source,
or partial deduplication failure. The task log lists each warning with the
affected path.
Per-snapshot verification has stayed `STALE` for weeks
Per-snapshot verification has stayed `STALE` for weeks
The platform-wide verification job is not running. Contact your
administrator to start a verification schedule.
Bandwidth dropped suddenly
Bandwidth dropped suddenly
A bandwidth limit may have been applied to the sync job or the datastore.
Confirm with your administrator. If unintentional, raise or remove the
limit.
Next Steps
Troubleshooting
Resolve failed backups and restores
Notifications
Configure email and webhook delivery channels (administrator)
Verification and Validation
Schedule integrity verification and recovery drills
Backup Jobs
Set up scheduled jobs for recurring protection